Frequently Asked Questions

What skin types are VelourBeauty products for?

All of them. Our formulas are designed to work beautifully across dry, oily, combination, and sensitive skin types. Each product page lists specific skin type suitability.

Are your products cruelty-free?

Yes. Always. VelourBeauty is 100% cruelty-free. We never test on animals.

Are your products clean / non-toxic?

Yes. We formulate without harsh chemicals, parabens, or unnecessary fillers. Clean ingredients. Luxury results.

How long does shipping take?

Standard shipping: 5–7 business days. Express shipping: 2–3 business days. Orders are processed within 1–2 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you're not glowing, we'll make it right. Contact us at hello@velourbeauty.com

Do you offer bundles or sets?

Yes! Shop our Bundles collection for curated sets at a discounted price — perfect for building your full routine.

How do I know which products to start with?

Start with our hero trio: Glow Serum + Tropical Body Butter + Lip Gloss. These are our most-loved products and the perfect introduction to VelourBeauty.

Do you restock sold-out products?

Yes. Sign up for restock alerts on any sold-out product page or join our email list to be first to know.